Privacy Policy

Effective Date: 9th December 2024

Homefix (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.homefix.co.uk.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, address.
Usage Data: IP address, browser type, operating system, and browsing behavior on our site.
Technical Data: Login data, device type, and other diagnostic data.
Communication Data: Any information provided when contacting us via forms, email, or phone.

2. How We Use Your Information

We use your data for the following purposes:

To provide and improve our services.
To respond to your inquiries and process requests.
To send updates, promotions, and marketing materials (with your consent).
To ensure the security of our website and prevent fraud.
To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service Providers: To assist in delivering services such as hosting and analytics.
Legal Authorities: If required to comply with legal obligations.
Business Transfers: In case of a merger, sale, or acquisition.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our website. Cookies may store small amounts of data on your device. You can manage cookies through your browser settings.

For more information, please refer to our Cookie Policy.

5. Your Rights

Under applicable data protection laws, you have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing your data.
Withdraw consent for marketing communications.
Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at [insert contact email].

6. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information about a child, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review this page periodically for updates.